Effective Communication
Communication is essential for the exchange of ideas and information between individuals and within organizations. Thus effective communication is an important and sought-after skill.
Not only can it ensure the success of any enterprise, it is vital for working as teams to reach organizational goals. PRIYsm Skills offers a comprehensive Communication Skills Training Program, which includes holistic training of both Verbal as well as Non-verbal components, in keeping with the principles of the 'Mehrabian Theory'. The Verbalcomponent comprises of training on written and oral communication whereas the Non-Verbal training component delves into the more important para-linguistics and body language. The training outcomes aim to result in:
- 1. Improved efficiency of communication skills
- 2. Enhances both internal and external customer service performance
- 3. Empowered business relationships through enhanced verbal communication
- 4. Increased workplace productivity and employee retention
1. Creating Lasting Impressions in Business Communication
- Technological advancements in work place communication skills in India has reduced face-to-face communication considerably. However there are times when face-to-face communication is required. Our training helps participants to make the most out these interactions with a holistic training on reading and using all forms of communication.
1. Need to read beyond words: Some business communication (for example, while negotiating a deal) requires listening to the tone of voice and observation of body language. This gives us greater understanding of the other party's perspectives and enables us to structure the negotiation to our advantage.
2. Collaboration and resolution of conflicts in teams: There are times at work place when employees need to work as a cohesive unit to accomplish challenging tasks. During such phases conflicts are common. To ensure team work and conflict resolutions, face-to-face communication is critical. Conflict Resolution Training enhances teams to work with greater coordination.
2. Reading Beyond Words and Conflict Resolution
- To educate participants on tips and strategies that will enable them to create powerful results in business relationships.
- - Structuring conversations:
- - Developing effective probing skills
- - Listening
- Passive Listening
- Active Listening
- Reflective Listening
- - Dealing with difficult conversations
- - Giving and receiving feedback
Watson Wyatt Worldwide
- a human capital global consulting firm, did a 5-year study on the impact of good communication on the performance of an organization. The results showed that companies that had effective communication gave shareholders 47% greater return. This study simply shows how important it is for your organization to invest on Communication Skills Training.
PRIYsm Skills